http://ystoreblog.com/blog/2006/12/12-posts-of-christmas-tip-11-don%e2%80%99t-pass-on-service-in-the-holiday-rush/ Tips, Tricks, and Best Practices Thu, 28 Aug 2008 14:44:57 +0000 http://wordpress.org/?v=2.3.3 http://ystoreblog.com/blog/2006/12/12-posts-of-christmas-tip-11-don%e2%80%99t-pass-on-service-in-the-holiday-rush/#comment-3055 Lynn Thu, 21 Dec 2006 06:08:19 +0000 http://ystoreblog.com/blog/2006/12/12-posts-of-christmas-tip-11-don%e2%80%99t-pass-on-service-in-the-holiday-rush/#comment-3055 We have put handwritten Thank You's on customers' packing slips from the very beginning. We want them to know that to us they are people, not just order numbers. Customers say that they like this -- it makes the service much more personal and friendly. This time of year, we add "Happy Holidays," too. We have put handwritten Thank You’s on customers’ packing slips from the very beginning. We want them to know that to us they are people, not just order numbers. Customers say that they like this — it makes the service much more personal and friendly. This time of year, we add “Happy Holidays,” too.

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